Experience
Internships and roles, most recent first.
Blackhawk Network
June 2025 to August 2025Software Engineering Intern · Pleasanton, CA
- Built a chatbot using AWS Bedrock/Claude and custom RAG system for cloud issue diagnostics and data retrieval.
- Created an AWS monitoring pipeline with Lambda, S3, and CloudWatch to auto-update the chatbot's knowledge base.
- Automated AWS EC2 deployment using a CloudFormation Stack Generator to scale infra across all BHN regions.
- Deployed ThousandEyes agents on EC2 instances for 100% monitoring coverage; built a React + Flask dashboard for real-time metrics.
Ciena Corporation
June 2024 to October 2024Software Engineering Intern · San Francisco Bay Area, CA
- Built internal LLM tools with AWS Bedrock/Claude, integrated into Microsoft Teams supporting 10k+ daily queries.
- Developed a GitHub PR reviewer in Python using Claude to auto-analyze repos and generate actionable feedback.
- Integrated the LLM with Microsoft Teams via the Navi chatbot API for corporate-wide access.
Tarana Wireless
June 2023 to August 2023Software Engineering & Data Science Intern · San Francisco Bay Area, CA
- Developed a Python automation bot to classify, sort, and respond to support tickets, cutting response time by 75%.
- Created an AI agent using Claude/Langchain to classify ticket categories achieving 99% accuracy across 20+ categories.
- Implemented Databricks + MLflow pipelines for model versioning, batch processing, and scalable support ops.
- Cut ticket escalation by over 50% with an LLM-driven FAQ system that resolved common issues automatically.
Splurge Software LLC
December 2021 to June 2023Lead Software Developer / Founder · San Francisco Bay Area, CA
- Built a deal automation tool in Golang + React.js, securing 100k+ deals for customers from Big Box online retailers.
- Designed a backend using gRPC, custom HTTP clients, and proxy rotation, handling millions of requests daily.
- Fetched price drops, restocks, and promo data via request-based collectors hitting public product pages and official APIs.
UC Berkeley Advanced Bioimaging Center
May 2021 to September 2021Software & Data Research Intern · Berkeley, CA
- Developed automated ingestion pipelines to process 1TB+ of microscopy data using Python/NumPy, for training CNNs.
- Created segmentation tools for grouping thousands of research images, supporting major biological research publications.